Did you know there are still misconceptions about the technology and the many benefits of going TANKLESS? We are excited to share with you a recent video produced by Matt Risinger from The Build Show that addresses some of the most common myths we frequently hear about that are simply untrue.
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Washington Gas recognized Tankless Concepts during their Top Performing Empower Contractors event on September 24, 2019. Tankless Concepts Technician Rod Young accepted the award for Most Rebate Applications in the category of Water Heating Equipment.
We love our customers and we work hard to help them get the most value possible out of available rebates. Thank you to #WashingtonGas for this recognition! #TanklessWaterHeaters #Rebates 
Tweet from Washington Gas:
  7 Years in a Row! Tankless Concepts is proud to earn the 2017 Super Service Award for the seventh consecutive year Thank you to all of our clients! Super Service Award winners must meet strict eligibility requirements, which include maintaining an "A" rating in overall grade, recent grade and review period grade. The SSA winners must be in good standing with Angie's List, pass a background check, submit a current trade license attestation and abide by Angie's List operational guidelines. THE BEST WARRANTY COVERAGE. PERIOD. All NEW Rinnai SENSEI Tankless Water Heaters offer the reliability of Rinnai, plus an additional 4 years of labor coverage beyond the standard warranty. That adds up to 5 years labor coverage! With an enhanced combustion design, the Rinnai SENSEI Tankless Water Heater provides a better experience for both users and installers. Like all Rinnai Tankless Water Heaters, it's also vertically integrated. That means all key components are manufactured by Rinnai — to ensure Rinnai quality. Contact Tankless Concepts to find out more about Rinnai's reliability and water heating technology, and installing a Rinnai in your home. Tankless Concepts installs six (6) Tankless Water Heaters on a free-standing Rinnai Rack System for large catering business in Washington D.C.  According to Tankless Concepts Owner, Ed Clark, their client needs a large amount of 140-degree water for cooking and cleaning, and their existing tank heaters were failing. In addition to installing the 3+3 Rinnai Tankless Water Heater Rack System, Tankless Concepts hooked the system into a 200 gallon insulated storage tank. The tank system is monitored and activates the pumps as needed to pump water back into the system at 140 degrees. The system is able to produce 1,700-1,800 gallons of heated water per hour. The recirculation loop for the building is tied into the same storage tank. Ed Clark sums up by saying, "We're very proud of this project and Rod, our installer, did a fantastic job!"
One of our clients shares the great experience she had with her Tankless Concepts installation and her continued satisfaction a year into ownership.  I had an excellent experience with Tankless Concepts. They came in and replaced my old tank water heater with a Rinnai tankless a little over a year ago. They were completely forthcoming with all the details of the install from how he made the decision of where to install the exhaust (with my input) to the breakdown of the costs. All permits, inspections, and Washington Gas interactions were handled professionally and efficiently. My gas line from Washington Gas had to upgraded to accommodate the new tankless heater. The actual install took less than a day and couldn't have gone smoother. The workmanship is beautiful. And now, more than a year later, I have had no problems and have been very satisfied with my decision to install a tankless water heater.
Glad to be able to share these two recent reviews!
Read Katherine F.'s review of Tankless Concepts on Yelp
Read Evan S.'s review of Tankless Concepts on Yelp
 When installed and maintained properly, tankless water heaters are wonderful appliances and customers LOVE THEM. But what happens if you have a problem with your tankless water heater?
Call us if your water heater is not performing as expected. It almost always makes economic sense to repair a tankless water heater if it is still under the manufacturer warranty. We stock common repair parts and are available on an emergency basis. 99% of the time, we can repair a tankless water heater. Tankless Concepts services and repairs tankless water heaters in the Maryland, Virginia, Washington DC area. Call the tankless experts first! 888-440-3334 
Work Completed: Service for Tankless Water Heater I was very favorably impressed by the service. I left a message at about 9:30am to report the problem, received a callback at noon to let us know that a technician might be able to get to us before 3:00pm. At about 3:00, we received a call that the job he was on had taken too long for him to reach us, but that he could either come at 4:00 or on the following Monday, our choice. We opted for that afternoon, and he arrived promptly at 4:00, went immediately to work, and finished by a little after 5:00. The technician was very professional and very pleasant, explaining to me exactly what he was doing as he proceeded to analyze and fix the problem and then do a general maintenance checkup on the unit. We will certainly hire this firm for regular maintenance and would hire it to replace the unit if we decided we wanted another tankless water heater. - James C of Silver Spring, MD
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